Returns, Refunds & Exchanges

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. If you are in the Williamstown area, simply bring the item back to our store.


Most packages will be shipped via the United States Postal Service or United Parcel Service. Please contact us in advance for shipping charge information to Alaska, Hawaii, Canada and other international addresses.


Privacy Policy


We respect your privacy and do not share any of the information you supply.

The only information that we collect includes name, address, telephone number and email address.

All transactions are processed through a gateway provider using Secure Socket Layer (SSL) technology and are not stored or processed by Where’d You Get That!?, Inc.


A cookie is a small data file stored by your Web browser on your computer. Cookies enable you to place an order on our Web site, remember what items are in your Shopping Cart, enables faster checkout when you have registered an account and recognize you when you return to our Web site.


We will email you as necessary to process your order and provide necessary information on shipment and completion of your order. From time to time we may contact you regarding new product offerings. Opt out options are included in our email messages.